With the growing popularity of virtual phone numbers, many businesses are adding them to their telecommunication system. Though, these businesses do have an active telephony system for receiving or making calls. But the virtual phone number offers several benefits for different types of businesses that it is becoming the first choice. Be it the customer care business or the sales and marketing business or export or import business, they all prefer to make use of virtual phone numbers at present. But as being told that every coin has two sides, the same applies to the virtual phone number also. When it comes to using the virtual phone number, on one hand, you have different pros. But it does come with some cons too, however, if you will look at the pros, you can simply ignore the cons. Below, we are sharing both pros and cons of the virtual phone number, so that people can understand it in a better way.
Pros of Virtual Phone Number
Get calls, emails, and text messages through the virtual phone number
Yes, you heard it right, all this can be done with the help of a virtual phone number and it is because it works on cloud-based technology. It becomes quite easy for clients to convey their message through text messages or voicemails without having to call you again and again. You can read the transcript voicemails through your emails and will not have to worry about not being able to hear voicemails. One of the main benefits is that you can do all this from any location.
No external hardware required
To make use of a virtual phone number, you will not have to get external hardware or device. The virtual phone number provides you with the freedom to make use of it on different devices. Like your mobile phone, desktop, laptop, or PC. You will not have to spend money on buying a device for a virtual phone number.
No contracts with the virtual phone system provider
Unlike the traditional phone system providers with whom one has to sign contracts for a set time. The virtual phone system providers offer complete freedom. This means you will not have to sign any contract and you can make use of the virtual phone system provider according to your choice. You will only have to pay for the month for which you are using the service and you can get it disconnected anytime.
Cons of Virtual Phone Number
With a Virtual Phone Number, you face very few problems like, how to make use of it when there is no internet or when there is no power. Because, it runs on the internet only, so if the internet is not there, it is not possible to make use of a virtual phone number. Another problem which one may face is the security issue when using the virtual phone system. But the service providers have tackled this problem also by using more security protocols.
After discovering the pros and cons of the virtual phone number, you can easily figure out that despite having a few disadvantages, virtual phone numbers are still beneficial for business use. So, stop wasting your money on the traditional landline phone system and get a virtual phone system for your business. However, do not buy the virtual phone number from any service provider. It is better to do comparisons between virtual phone system providers like Grasshopper vs MightyCall or other service providers. Through comparison, it is easy to know which of the virtual phone system service provider is better and budget-friendly for your business.